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    SERVICE
    CONTACT US

    Guangzhou Haotai Stage Lighting Audio Equipment Co., Ltd.
    Technical manager: 18688856526 Mr. Zhu
    Business manager: 13535263559
    Phone: 020 32588231
    E-mail: 332033957@qq.com
    Website: www.alice-shika.com
    Addr.: 3rd Floor, No. 8, Quanxi Paifang Road, Jianggao Town, Baiyun District, Guangzhou

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    After-sales Service
    Home > Service > After-sales Service

     

    Haotai Service Follow-up:
    In the event of normal use of Haotai stage lighting products, Haotai will provide follow-up services if there are quality problems in the products:
    1) Within 7 days from the date of delivery of the product, our repair service center has confirmed that the fault is true. You can choose to enjoy replacement or free repair service or replacement of parts.
    2) Within 60 days from the date of delivery of the product, you can choose to have replacement or free repair service or replacement parts.
    3) Within 12 months from the date of delivery, you can enjoy free repair service or replacement of parts; you can enjoy paid maintenance service for more than 12 months.
    4) The above explanation rights are owned by Haotai Company.

     

    Howetai pre-sale service follow-up:
    Pre-sales technical support includes:
    1) Understand customer needs and provide value-added services
    2) Formulation of technical solutions in sales work
    3) Production of a professional and reasonable configuration list
    4) Production of positioning map
    5) Production of dynamic maps of key customers
    6) Technical Training

     

    Haotai sales service follow-up:
    Selling technical support includes:
    1) Professional technical solutions
    2) Professional installation and commissioning
    3) Professional on-site guidance and training

     

    After the customer confirms to place an order for our products, Haotai promises to provide the customer with sample goods within 3 working days. After confirming the sample, it will enter the batch production. The daily production of the same product will not be effective.


    Less than 60 to ensure customer project progress! Delivery logistics company can be specified by the customer, transportation costs are subject to agreement between the parties!

     

     

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